About CryptoTrace

CryptoTrace is a specialized cryptocurrency recovery assistant built for one of the most common — and most panic-inducing — mistakes in crypto: sending tokens to the wrong network. When you accidentally send USDT on Ethereum to a Binance deposit address that only accepts BEP-20, or move Arbitrum ETH to a native Ethereum wallet, the funds aren't gone forever. In most cases they can be recovered through the receiving exchange's official support process. The problem is that process is opaque, intimidating, and easy to get wrong when you're stressed and unsure what to say.

That's where CryptoTrace comes in. The app scans over twelve major exchanges — including Binance, Coinbase, Kraken, Bybit, OKX, KuCoin and more — to determine whether a recovery path exists for your specific coin and network combination. It verifies your transaction on-chain through Etherscan and BscScan, detects network mismatches automatically, and generates professional, pre-filled support tickets with all your case details so you can paste them straight into the exchange's support chat. Beyond the initial trace, CryptoTrace gives you a step-by-step recovery playbook, calendar reminders to follow up, a wallet watchlist to monitor the destination address, and a community scam registry to warn others.

CryptoTrace is built for everyday crypto holders — beginners and experienced traders alike — who have made a cross-chain transfer mistake and need clear, honest guidance on what to do next. We are not affiliated with any exchange, and we never charge an upfront fee for recovery. The core tracing tools are free to use, because we believe people who've already lost money shouldn't have to pay just to understand their options. A Pro tier unlocks unlimited checks, an ad-free experience, and the full advanced recovery toolkit for those who need ongoing support.

CryptoTrace is built and maintained by an independent team of developers and crypto-safety advocates who believe the recovery process should be transparent and accessible to everyone. We are committed to fighting fake "recovery services" that prey on victims, and to pointing users toward the only legitimate path: official exchange support channels. Every feature we ship is designed around one goal — giving you the best possible chance of getting your funds back, safely and without paying scammers another cent.